Request Appointment
We have in-office appointments available for new and existing patients.
Our Mission
We truly believe better hearing leads to a better life. Our mission is to provide people of all ages with comprehensive and compassionate audiological care, so they can get back to enjoying the things they love. We have been serving the hearing needs of Bellingham and the surrounding communities since 2006. Patient-centered care focused on the patient journey is our top priority.
Meet Our Team
Pamela Spencer, MA, CCC-A, Aud. (C), FAAA
Audiologist | Owner
Pam has been practicing Audiology for 28 years. She is a graduate of Western Washington University and holds a bachelor’s degree in Physical Education as well as a Master of Arts in Audiology. She supervised at the Western Washington University Hearing Clinic and has provided diagnostic testing services in otolaryngology, hospitals, and private-practice audiology settings. She started Spencer Audiology Clinic in 2006.
Pam’s personal hearing impairment has provided her with a unique perspective toward the assessment and counseling of her patients. She has specialized in rehabilitating hearing loss through the use of communication strategies, hearing aids, and assistive listening devices. She is trained in the latest technological advances in hearing instruments and fitting techniques and is dedicated to assisting people in dealing with the difficulties and the impact of hearing loss in their daily lives, always providing the very best in hearing care.
Pam enjoys spending time with her friends, family, and her dog, Kona. She loves being active outdoors hiking, sailing, sea kayaking, skiing, snowshoeing, traveling, and exploring new adventures.
Suzie Jennings, Au.D.
Doctor of Audiology
Dr. Suzie Jennings joined Spencer Audiology Clinic in August of 2020. Raised in the Pacific Northwest, she became interested in audiology after watching close family members struggle with hearing loss. She earned her Bachelor of Arts in Speech Pathology and Audiology and her Master of Arts in Audiology from Western Washington University. Her Clinical Doctorate in Audiology was awarded by the George S. Osborne College of Audiology at Salus University. With more than two decades of clinical audiology experience in a busy Ear, Nose, & Throat clinic, as well as well as private practice, she is passionate about helping patients improve the quality of their interactions with friends and family through better hearing.
Dr. Jennings is licensed to practice in the state of Washington and is an American Academy of Audiology fellow. She enjoys reading, traveling, and spending time with her husband, daughter, and two dogs.
Chris Borders, Au.D.
Doctor of Audiology
Dr. Chris Borders has been practicing audiology since 1984. She worked in Seattle at a non-profit and then owned her own audiology practice in Issaquah, WA, for 13 years. She previously worked at Spencer Audiology but took a leave of absence for a few years and is now back. Dr. Borders completed her Clinical Fellowship at the Portland VA Hospital. She has nearly 20 years of experience working at a Hearing Speech and Deafness Center and was the Chief of Audiology. She has clinical experience as a pediatric audiologist, working with patients of all ages, from birth to adulthood.
Dr. Borders fell into audiology while studying to become a speech pathologist and she never looked back! She enjoys seeing the look on someone’s face when they notice they can hear and understand their loved ones when they haven’t for many years. She has seen hearing aid technology change and improve immensely over the last 40 years and she loves learning about new products.
Dr. Borders enjoys spending time with her daughter, grandson, and friends. She also loves to cook, garden, and read books. She is excited to be back at Spencer Audiology again!
Shonie Hannah, M.A., CCC-A, FAAA
Audiologist
As early as age 14, Shonie Hannah knew her calling was to help people. She planned to be a speech pathologist but discovered audiology was her true passion. Shonie earned her bachelor’s degree in communication disorders from Washington State University and her master’s in audiology from Western Washington University.
A professor had nurtured her passion for pediatric audiology, and she soon found herself working with children and treating hearing loss as a clinical audiologist at a small ENT practice. It was fulfilling because she got to not only connect with people, but also be part of their hearing journey. In her 31 years in ENT practice, she was a dispensing audiologist, audiology supervisor, created and managed the hearing aid department, and evaluated difficult-to-test and special-needs patients.
She loves Spencer Audiology Clinic because she has never experienced this level of support from colleagues or this degree of appreciation from patients. The whole team has the same mission — to provide each patient with the best individualized patient care and service throughout their hearing journey.
Shonie and her husband live in rural Whatcom County, enjoy being outdoors, and love working in the yard. They enjoy biking, golfing, hiking, and traveling. Shonie personally loves to read, bake, cook, and hang with friends. They have three adult children and three grandchildren.
Emily Hammond, Au.D., CCC-A
Clinical Audiologist | Pediatric Specialist
Dr. Emily Hammond grew up in the PNW area just outside of Seattle. She earned a B.S. in Psychology and a B.A. in Communication Sciences and Disorders from Western Washington University. Dr. Hammond completed her clinical fellowship at the University of Washington in a pediatric multidisciplinary clinic. During her fellowship year, she completed an additional internship through the University of Washington Leadership in Neurodevelopmental and related Disabilities (LEND) program. She has extensive experience working with adults and children with autism spectrum disorder and is passionate about improving healthcare experiences for all individuals. Dr. Hammond is a member of ASHA and the Educational Audiology Association and has her Educational Staff Associate (ESA) Certification.
Dr. Hammond has always loved working with people and became fascinated with the ways we connect and communicate with one another. She is passionate about advocacy and strives to make positive changes in our community to be more inclusive. She is learning American Sign Language (ASL) and is always striving to be as supportive and as inclusive as she can for all her patients.
Dr. Hammond loves being outdoors and on the water. She loves sailing, kayaking, biking, and camping. As a former sailing instructor, she is actively involved in supporting adaptive programs and access to water recreation in the Bellingham community. She loves to spend time with her family and friends as well as cooking, crafting, and being with her cat and dog.
Savannah Burdick
Audiology Assistant
Savannah Burdick earned her B.A. in Communication Sciences and Disorders from Western Washington University. While in college she originally wanted to pursue Speech Pathology, however after working on her studies and having a close family member with hearing loss, she realized audiology was her calling.
For the past seven summers, Savannah has worked in Alaska as a commercial fisherman. She also has valuable experience working in the food and beverage industry. Now, with her degree and course experience in audiology, she enjoys being a part of someone’s journey towards better hearing. Her favorite aspect of the field is when a patient comes in with a problem and the team can fix it in the same day, leaving the patient feeling satisfied and hearing again.
Outside of work, Savannah enjoys reading, cooking, camping, gardening, and spending time with herfamily, friends, and cat.
Kristin Dunkin
Office Manager
Kristin is our talented Office Manager and has been with our team since 2021. She holds a Bachelor of Arts degree from Montana State University and has over 20 years of retail management experience. Kristin worked for many years in a retail setting, but decided she wanted to change careers to the medical field. Now, she enjoys working with patients to resolve their hearing loss. Being a part of Spencer Hearing Clinic allows her to help the local community with their hearing needs.
Kristin enjoys hiking, exploring the outdoors with her dog, Emma, travelling, and spending time with family and friends.
Christina Floyd
Audiology Assistant
Christina grew up as a military child, living all over the country. She moved to Washington in high school and moved to Bellingham to go to college. She earned her Bachelor of Arts in Communication Sciences and Disorders at Western Washington University.
Through the Communication Sciences and Disorders program, Christina became interested in audiology. The knowledge she gained from her classes and hands-on experience made her want to pursue a career in hearing healthcare. Christina enjoys helping patients improve their quality of life through hearing aids. She can quickly and efficiently troubleshoot hearing aid problems so patients don’t have to worry about not having their devices.
Christina enjoys spending time with her family and friends outside of work.
Krysta Olsen
Audiology Assistant
Krysta has a Bachelor of Science in Physiology with a minor in Spanish from the University of Arizona. She started working in the medical field in July of 2019 as an emergency department medical scribe at a hospital in Phoenix. She then transitioned to another medical center in Tucson, Arizona, where she worked as an outpatient scribe across multiple specialties, including otolaryngology.
With her experience in medical settings, Krysta wanted to learn more about the audiologic side of hearing healthcare. Since joining Spencer Audiology, she enjoys seeing the positive impact hearing aids make in people’s lives.
Krysta was born and raised in Chandler, Arizona. In her free time, she likes to play the ukulele.
How We Give Back to Our Community
We value community. Our owner and audiologist, Pam Spencer, is a member of the Hearing Loss Association of Whatcom County and is a part of the Western Washington University Hearing Clinic. Our team regularly visits nursing homes in Bellingham and the surrounding communities to provide hearing services for those who can not make it to our office. We also mentor students from Western Washington University Au.D. program.
Pam has done mission trips to Guatemala to provide hearing aids to children for the past 12 years. It is an absolutely amazing experience seeing children hear speech for the first time and then seeing how they are thriving in their families, at school, and in their communities.
Other community programs:
HLAA
Project Homeless Connect
Award winners for Bellingham Alive 2020, 2021, 2022
Financing
Care Credit
We accept CareCredit ®, the leading healthcare credit card, to make improving your hearing health easier and more affordable. With CareCredit®, you can get the hearing instrument you need and conveniently pay for it over time with monthly payments that easily fit into your budget.
Your Healthcare Credit Card
CareCredit ® is a healthcare credit card for every member of the family. CareCredit® offers special financing on purchase of $200 or more* for healthcare costs not commonly covered by insurance, including hearing aids.
It’s the convenient way to improve your hearing health. Learn more by contacting our office.
Northwest Access Fund
Northwest Access Fund offers low-interest loans to people in Washington and Oregon who would benefit from assistive technology such as hearing aids.
- Approved loans have no fees and a 5% interest rate.
- Term length depends on the useful life of the hearing aid and the income available to repay the loan.
- Washington and Oregon residents of all ages are eligible.
- They consider applications from loved ones and other representatives as long the end user has a diagnosed hearing loss.
Learn more by visiting NWAccessFund.org or contacting our office.
Office Location
-
2114 James Street
Bellingham, WA 98225 - (360) 527-8525
- (360) 527-8526
-
Monday - Friday: 9am - 5pm
(Closed 12pm - 1pm for Lunch)
We are open with safe options to serve you! Covid Update