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We have in-office appointments available for new and existing patients.
Our Mission
We truly believe better hearing leads to a better life. Our mission is to provide people of all ages with comprehensive and compassionate audiological care, so they can get back to enjoying the things they love. We have been serving the hearing needs of Bellingham and the surrounding communities since 2006. Patient-centered care focused on the patient journey is our top priority.
Meet Our Team
Pamela Spencer, MA, CCC-A, Aud. (C), FAAA
Audiologist | Owner
Pam has been practicing Audiology for 28 years. She is a graduate of Western Washington University and holds a bachelor’s degree in Physical Education as well as a Master of Arts in Audiology. She supervised at the Western Washington University Hearing Clinic and has provided diagnostic testing services in otolaryngology, hospitals, and private-practice audiology settings. She started Spencer Audiology Clinic in 2006.
Pam’s personal hearing impairment has provided her with a unique perspective toward the assessment and counseling of her patients. She has specialized in rehabilitating hearing loss through the use of communication strategies, hearing aids, and assistive listening devices. She is trained in the latest technological advances in hearing instruments and fitting techniques and is dedicated to assisting people in dealing with the difficulties and the impact of hearing loss in their daily lives, always providing the very best in hearing care.
Pam enjoys spending time with her partner, Jeff, and her dog, Kona. She loves being active outdoors hiking, sailing, sea kayaking, skiing, snowshoeing, traveling, and exploring new adventures.
Suzie Jennings, Au.D.
Doctor of Audiology
Dr. Suzie Jennings joined Spencer Audiology Clinic in August of 2020. Raised in the Pacific Northwest, she became interested in audiology after watching close family members struggle with hearing loss. She earned her Bachelor of Arts in Speech Pathology and Audiology and her Master of Arts in Audiology from Western Washington University. Her Clinical Doctorate in Audiology was awarded by the George S. Osborne College of Audiology at Salus University. With more than two decades of clinical audiology experience in a busy Ear, Nose, & Throat clinic, as well as well as private practice, she is passionate about helping patients improve the quality of their interactions with friends and family through better hearing.
Dr. Jennings is licensed to practice in the state of Washington and is an American Academy of Audiology fellow. She enjoys reading, traveling, and spending time with her husband, daughter, and two dogs.
Shonie Hannah, M.A., CCC-A, FAAA
Audiologist
As early as age 14, Shonie Hannah knew her calling was to help people. She planned to be a speech pathologist but discovered audiology was her true passion. Shonie earned her bachelor’s degree in communication disorders from Washington State University and her master’s in audiology from Western Washington University.
A professor had nurtured her passion for pediatric audiology, and she soon found herself working with children and treating hearing loss as a clinical audiologist at a small ENT practice. It was fulfilling because she got to not only connect with people, but also be part of their hearing journey. In her 31 years in ENT practice, she was a dispensing audiologist, audiology supervisor, created and managed the hearing aid department, and evaluated difficult-to-test and special-needs patients.
She loves Spencer Audiology Clinic because she has never experienced this level of support from colleagues or this degree of appreciation from patients. The whole team has the same mission — to provide each patient with the best individualized patient care and service throughout their hearing journey.
Shonie and her husband live in rural Whatcom County, enjoy being outdoors, and love working in the yard. They enjoy biking, golfing, hiking, and traveling. Shonie personally loves to read, bake, cook, and hang with friends. They have three adult children and three grandchildren.
Michelle Quam
Audiology Assistant
Michelle has a bachelor’s degree in Hotel, Restaurant, and Institutional Management and majored in Culinary Arts. She has a combination of over 14 years of experience in both customer service and management. She has been a part of Spencer Audiology Clinic for over 4 years now.
Michelle loves helping people and it has always been in her nature. Being able to make a profound difference in people’s lives and help them hear better has been amazing to experience and witness. She is currently studying to become a Hearing Instrument Specialist to continue her passion. Michelle believes being a part of Spencer Audiology Clinic has allowed her to be a part of something great.
Michelle enjoys being outdoors, finding the newest culinary destination, or spending quality time at home with her husband and daughter.
Kristin Dunkin
Office Manager
Kristin is our talented Office Manger and has been with our team since 2021. She holds a Bachelor of Arts degree from Montana State University and has over 20 years of retail management experience. Kristin worked for many years in a retail setting, but decided she wanted to change careers to the medical field. Now, she enjoys working with patients to resolve their hearing loss. Being a part of Spencer Hearing Clinic allows her to help the local community with their hearing needs.
Kristin enjoys hiking, exploring the outdoors with her dog, Emma, travelling, and spending time with family and friends.
Emma Doornbos
Patient Care Coordinator
Emma joined our team in the spring of 2022 as our friendly Patient Care Coordinator. She has an Associates in Business degree from Whatcom Community College as well as years of customer service experience. During COVID, Emma worked at Joseph Medical Center as a Greeter, then transitioned to a position in staffing. Now she loves the variety Spencer Audiology provides her. She doesn’t only schedule patients, she gets to learn about the different types of hearing aids and problem solve issues. She loves meeting so many new people and helping them on their journey to better hearing.
Emma enjoys hiking, snowshoeing, kayaking, reading, doing arts and crafts, and taking care of her plants.
How We Give Back to Our Community
We value community. Our owner and audiologist, Pam Spencer, is a member of the Hearing Loss Association of Whatcom County and is a part of the Western Washington University Hearing Clinic. Our team regularly visits nursing homes in Bellingham and the surrounding communities to provide hearing services for those who can not make it to our office. We also mentor students from Western Washington University Au.D. program.
Pam has done mission trips to Guatemala to provide hearing aids to children for the past 12 years. It is an absolutely amazing experience seeing children hear speech for the first time and then seeing how they are thriving in their families, at school, and in their communities.
Other community programs:
HLAA
Project Homeless Connect
Award winners for Bellingham Alive 2020, 2021, 2022
Financing
Care Credit
We accept CareCredit ®, the leading healthcare credit card, to make improving your hearing health easier and more affordable. With CareCredit®, you can get the hearing instrument you need and conveniently pay for it over time with monthly payments that easily fit into your budget.
Your Healthcare Credit Card
CareCredit ® is a healthcare credit card for every member of the family. CareCredit® offers special financing on purchase of $200 or more* for healthcare costs not commonly covered by insurance, including hearing aids.
It’s the convenient way to improve your hearing health. Learn more by contacting our office.
Northwest Access Fund
Northwest Access Fund offers low-interest loans to people in Washington and Oregon who would benefit from assistive technology such as hearing aids.
- Approved loans have no fees and a 5% interest rate.
- Term length depends on the useful life of the hearing aid and the income available to repay the loan.
- Washington and Oregon residents of all ages are eligible.
- They consider applications from loved ones and other representatives as long the end user has a diagnosed hearing loss.
Learn more by visiting NWAccessFund.org or contacting our office.
Office Location
2114 James Street
Bellingham, WA 98225
F (360) 527-8526
Hours
Monday – Friday: 9am – 5pm
(Closed 12pm – 1pm for Lunch)
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We are open with safe options to serve you! Covid Update