About Us

Meet your audiologists in Bellingham, WA.

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We have in-office appointments available for new and existing patients.

Our Mission

We truly believe better hearing leads to a better life. Our mission is to provide people of all ages with comprehensive and compassionate audiological care, so they can get back to enjoying the things they love. We have been serving the hearing needs of Bellingham and the surrounding communities since 2006. Patient-centered care focused on the patient journey is our top priority.

Meet Our Team

Headshot of Pam Spencer, Audiologist at Spencer Audiology Clinic

Pamela Spencer, MA, CCC-A, Aud. (C), FAAA

Audiologist | Owner

Pam has been practicing Audiology for 28 years. She is a graduate of Western Washington University and holds a bachelor’s degree in Physical Education as well as a Master of Arts in Audiology. She supervised at the Western Washington University Hearing Clinic and has provided diagnostic testing services in otolaryngology, hospitals, and private-practice audiology settings. She started Spencer Audiology Clinic in 2006.

Pam’s personal hearing impairment has provided her with a unique perspective toward the assessment and counseling of her patients. She has specialized in rehabilitating hearing loss through the use of communication strategies, hearing aids, and assistive listening devices. She is trained in the latest technological advances in hearing instruments and fitting techniques and is dedicated to assisting people in dealing with the difficulties and the impact of hearing loss in their daily lives, always providing the very best in hearing care.

Pam enjoys spending time with her partner, Jeff, and her dog, Kona. She loves being active outdoors hiking, sailing, sea kayaking, skiing, snowshoeing, traveling, and exploring new adventures.

Headshot of Suzie Jennings, Audiologist at Spencer Audiology Clinic

Suzie Jennings, Au.D.

Doctor of Audiology

Dr. Suzie Jennings joined Spencer Audiology Clinic in August of 2020. Raised in the Pacific Northwest, she became interested in audiology after watching close family members struggle with hearing loss. She earned her Bachelor of Arts in Speech Pathology and Audiology and her Master of Arts in Audiology from Western Washington University. Her Clinical Doctorate in Audiology was awarded by the George S. Osborne College of Audiology at Salus University. With more than two decades of clinical audiology experience in a busy Ear, Nose, & Throat clinic, as well as well as private practice, she is passionate about helping patients improve the quality of their interactions with friends and family through better hearing.

Dr. Jennings is licensed to practice in the state of Washington and is an American Academy of Audiology fellow. She enjoys reading, traveling, and spending time with her husband, daughter, and two dogs.

Shonie Hannah

Shonie Hannah, M.A., CCC-A, FAAA


As early as age 14, Shonie Hannah knew her calling was to help people. She planned to be a speech pathologist but discovered audiology was her true passion. Shonie earned her bachelor’s degree in communication disorders from Washington State University and her master’s in audiology from Western Washington University.

A professor had nurtured her passion for pediatric audiology, and she soon found herself working with children and treating hearing loss as a clinical audiologist at a small ENT practice. It was fulfilling because she got to not only connect with people, but also be part of their hearing journey. In her 31 years in ENT practice, she was a dispensing audiologist, audiology supervisor, created and managed the hearing aid department, and evaluated difficult-to-test and special-needs patients.

She loves Spencer Audiology Clinic because she has never experienced this level of support from colleagues or this degree of appreciation from patients. The whole team has the same mission — to provide each patient with the best individualized patient care and service throughout their hearing journey.

Shonie and her husband live in rural Whatcom County, enjoy being outdoors, and love working in the yard. They enjoy biking, golfing, hiking, and traveling. Shonie personally loves to read, bake, cook, and hang with friends. They have three adult children and three grandchildren.

Savannah Burdick, Audiology Assistant at Spencer Audiology Clinic

Savannah Burdick

Audiology Assistant

Savannah Burdick earned her B.A. in Communication Sciences and Disorders from Western Washington University. While in college she originally wanted to pursue Speech Pathology, however after working on her studies and having a close family member with hearing loss, she realized audiology was her calling.

For the past seven summers, Savannah has worked in Alaska as a commercial fisherman. She also has valuable experience working in the food and beverage industry. Now, with her degree and course experience in audiology, she enjoys being a part of someone’s journey towards better hearing. Her favorite aspect of the field is when a patient comes in with a problem and the team can fix it in the same day, leaving the patient feeling satisfied and hearing again.

Outside of work, Savannah enjoys reading, cooking, camping, gardening, and spending time with herfamily, friends, and cat.

Headshot of Kristin Dunkin, Office Manager at Spencer Audiology Clinic

Kristin Dunkin

Office Manager

Kristin is our talented Office Manger and has been with our team since 2021. She holds a Bachelor of Arts degree from Montana State University and has over 20 years of retail management experience. Kristin worked for many years in a retail setting, but decided she wanted to change careers to the medical field. Now, she enjoys working with patients to resolve their hearing loss. Being a part of Spencer Hearing Clinic allows her to help the local community with their hearing needs.

Kristin enjoys hiking, exploring the outdoors with her dog, Emma, travelling, and spending time with family and friends.

Headshot of Emma Doornbos, Patient Care Coordinator at Spencer Audiology Clinic

Emma Doornbos

Patient Care Coordinator

Emma joined our team in the spring of 2022 as our friendly Patient Care Coordinator. She has an Associates in Business degree from Whatcom Community College as well as years of customer service experience. During COVID, Emma worked at Joseph Medical Center as a Greeter, then transitioned to a position in staffing. Now she loves the variety Spencer Audiology provides her. She doesn’t only schedule patients, she gets to learn about the different types of hearing aids and problem solve issues. She loves meeting so many new people and helping them on their journey to better hearing.

Emma enjoys hiking, snowshoeing, kayaking, reading, doing arts and crafts, and taking care of her plants.

Headshot of Christina Floyd, Audiology Assistant at Spencer Audiology

Christina Floyd

Audiology Assistant

Christina grew up as a military child, living all over the country. She moved to Washington in high school and moved to Bellingham to go to college. She earned her Bachelor of Arts in Communication Sciences and Disorders at Western Washington University.

Through the Communication Sciences and Disorders program, Christina became interested in audiology. The knowledge she gained from her classes and hands-on experience made her want to pursue a career in hearing healthcare. Christina enjoys helping patients improve their quality of life through hearing aids. She can quickly and efficiently troubleshoot hearing aid problems so patients don’t have to worry about not having their devices.

Christina enjoys spending time with her family and friends outside of work.

Headshot of Krysta Olsen

Krysta Olsen

Audiology Assistant

Krysta has a Bachelor of Science in Physiology with a minor in Spanish from the University of Arizona. She started working in the medical field in July of 2019 as an emergency department medical scribe at a hospital in Phoenix. She then transitioned to another medical center in Tucson, Arizona, where she worked as an outpatient scribe across multiple specialties, including otolaryngology.

With her experience in medical settings, Krysta wanted to learn more about the audiologic side of hearing healthcare. Since joining Spencer Audiology, she enjoys seeing the positive impact hearing aids make in people’s lives.

Krysta was born and raised in Chandler, Arizona. In her free time, she likes to play the ukulele.

How We Give Back to Our Community

We value community. Our owner and audiologist, Pam Spencer, is a member of the Hearing Loss Association of Whatcom County and is a part of the Western Washington University Hearing Clinic. Our team regularly visits nursing homes in Bellingham and the surrounding communities to provide hearing services for those who can not make it to our office. We also mentor students from Western Washington University Au.D. program.

Pam has done mission trips to Guatemala to provide hearing aids to children for the past 12 years. It is an absolutely amazing experience seeing children hear speech for the first time and then seeing how they are thriving in their families, at school, and in their communities.

Check out Pam’s experience here!

Other community programs:
Project Homeless Connect
Award winners for Bellingham Alive 2020, 2021, 2022


Care Credit

We accept CareCredit ®, the leading healthcare credit card, to make improving your hearing health easier and more affordable. With CareCredit®, you can get the hearing instrument you need and conveniently pay for it over time with monthly payments that easily fit into your budget.

Your Healthcare Credit Card

CareCredit ® is a healthcare credit card for every member of the family. CareCredit® offers special financing on purchase of $200 or more* for healthcare costs not commonly covered by insurance, including hearing aids.

It’s the convenient way to improve your hearing health. Learn more by contacting our office.

Northwest Access Fund

Northwest Access Fund offers low-interest loans to people in Washington and Oregon who would benefit from assistive technology such as hearing aids.

  • Approved loans have no fees and a 5% interest rate.
  • Term length depends on the useful life of the hearing aid and the income available to repay the loan.
  • Washington and Oregon residents of all ages are eligible.
  • They consider applications from loved ones and other representatives as long the end user has a diagnosed hearing loss.

Learn more by visiting NWAccessFund.org or contacting our office.  

Office Location

2114 James Street
Bellingham, WA 98225

F (360) 527-8526


Monday – Friday: 9am – 5pm
(Closed 12pm – 1pm for Lunch)

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